Privacy policy

Privacy Policy – Backyard & Pergolas by ERA Group LLC

At Backyard & Pergolas by ERA Group LLC, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect personal information you provide directly, such as:

• Name, address, phone number, and email.

• Payment details (processed securely through certified payment gateways).

• Project or order details.

We may also collect browsing data (cookies, IP address, visit duration) to improve your online experience.

2. How We Use the Information

We use your data to:

• Process and fulfill orders or coordinate services.

• Send updates and communications related to your purchase or project.

• Improve our services and customer support.

• Comply with legal or tax obligations.

3. Data Protection

We implement physical and digital security measures to protect your data from unauthorized access, loss, or disclosure.

4. Sharing of Information

We do not sell or rent your personal information. We only share data with:

• Logistics or installation partners when required for delivery or service.

• Secure payment processing platforms.

• Partner brands or manufacturers (e.g., Blaze, Bull, Napoleon) when needed to validate warranties.

5. Your Rights

You may request access, correction, or deletion of your personal data at any time by emailing us at info@backyardandpergolas.com.

6. Updates to This Policy

We reserve the right to update this policy at any time. The latest version will always be available on our website.